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MK411 - Spring 2023 (Flynn)

This research guide has been created for students taking MK411 with Professor Erin Flynn during the Spring 2023 semester.

About this Library Research Guide

This Bentley Library research guide has been prepared by Lisa Curtin, Senior Reference Librarian, for students enrolled in MK411 with Professor Erin Flynn during Spring 2023.

What’s in this guide?

  • links to required readings for Modules 1, 2, and 4 of your course project
  • subject headings, keyword suggestions & search tips 
  • recommended databases for conducting research on topics related to the class
  • APA citation guidance and examples

Use of Language in This Guide and Library Resources

This class research guide was created to help you navigate library collections as well as other scholarly resources. The Bentley Library uses Library of Congress Subject Headings (LCSH) to enable standardized searching across library holdings. LCSH were created in traditionally white spaces and some of these headings continue to use outdated language. Changes have to go through an extensive review, editorial and approval process and sometimes can only be changed by legislative action.

As you conduct your research, please be aware that there will be use of language that is othering, objectionable, triggering, and offensive or harmful to our users. The language may not align with current values about race, ethnicity, gender, sexuality, class, ability/disability, and other identities and experiences or reflect the Bentley Library’s commitment to racial justice (see the library’s Diversity, Equity, Inclusion, and Accessibility Statement).

If you discover harmful or offensive language in catalog records please contact us by sending an email to Lisa Curtin or the Library. We welcome your feedback, concerns, and questions.

Get Research Help

Lisa Curtin, Senior Reference Librarian

If you need research assistance or would like to schedule a research consultation with me, please send an email to If you need help during the evening or on the weekend, please contact the Reference Desk. 

Bentley Library Reference Desk

The library's Reference Desk is staffed by librarians who are also available to assist you with the research required for this course. For research help during the evening, on Sundays, or at other times when I am not available, please contact the Reference Desk. 

Reference & Research Help Contact Information
In-Person Visit us at the Reference Desk during our hours.
Phone 781.891.2300
 Text 781.728.0511
 Live Chat Chat with a Reference Librarian

Reference Desk Hours - Spring 2023

Sunday Monday - Wednesday Thursday Friday Saturday
1:00 - 9:00 pm 8:30 am - 9:00 pm 8:30 am - 5:00 pm 8:30 am - 4:30 pm Closed