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GB320: Insurance - (Spring 2021) 7, 8, 9, 16, 17, & 18 (Kahana, McCormack, Ruby, Santosh, Silva, & Amin)

Customer Analysis

For further instructions on how to interpret Medimark reports and adjust settings, follow this guide

Where Do Your Customers Live?

Source of statistics about households by a specific geographic area or the whole US.

Demographics Now also includes Mosaic Reports. See the boxes below to learn more and how to use them. 

OR use Demographics Now to take a look at the U. S. population by a specific geographic area such as by state.

To access the geographic reports:

  • Click on the Demographics Now from the Library's Databases A to Z listing.
  • Click on the >Demographics< TAB.
  • Go to the Geo Filter at the top right and enter a geographic location such as a State (e.g. New Jersey) or City or Metropolitan region
  • After you choose the Geography, click Run Report.
  • You can then change reports in the Report Type drop down menu to "Mosiac Population Comparison"  for example.
  • Other reports of interest include:
    • Basic Demographic Comparison Chart
    • Demographic Trend Comparison
    • Mosaic Household Comparison
      • (see "Mosaic USA Details" under "Help & Info" drop down menu on top right).
  • You can export the data as a PDF, Excel or Word document.

About Mosaic® USA Consumer Segmentation

Mosaic® USA is a segmentation system developed by Experian that classifies U.S. households into 71 unique types and 19 overarching groups that share similar demographic and socioeconomic characteristics.

Mosaic® USA profiles provide information about the sociodemographics, lifestyles, behaviors, and culture of consumers within each of the 19 groups and 71 segments. Affluence and life stage, combined with property characteristics, socio-economics, ethnicity, additional financial measures, and the type of geographic location (e.g. urban or rural) are key components of the Mosaic classifications.

Access Mosaic® USA Profiles

Find Mosaic® USA profile descriptions in the DemographicsNow database:

  1. go to DemographicsNow (link above)
  2. Click on the menu icon in the top right corner 
  3. Click HELP
  4. Scroll down to view [Mosaic USA Details]:
    • You will see links to the 19 Mosaic® USA group profiles and the 71 Mosaic® USA segment descriptions.
    • You can also look at the Grand Index - a statistical report that ranks and indexes more than 600 demographic, psychographic and lifestyle characteristics for each Mosaic group/type.

Important Mosaic® USA Documentation:

  • Mosaic® USA: About Mosaic
    • see page 4 for the Mosaic® USA Family Tree. The family tree illustrates the major demographic and lifestyle polarities between the groups and types, and shows how the Mosaic types relate to each other. 
    • see pages 5 & 6 for the group and type structure
  • Mosaic® USA Icon Definitions
    • This guide explains the icons used in the reports (e.g. technology adoption, channel preference)
  • Mosaic® USA Product Guide
    • See pages 7-8 for some basic guidelines for interpreting the Grand Index.